What is the Home Health Care CAHPS Survey?
The Centers for Medicare & Medicaid Services (CMS) is planning a national implementation of the Home Health Care CAHPS Survey to measure the experiences of people receiving home health care from Medicare-certified home health agencies. The HH-CAHPS Survey is part of a family of Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey instruments developed by the Agency for Healthcare Research and Quality (AHRQ) in conjunction with CMS, and is designed to meet three broad goals: - It will produce comparable data on the patient’s perspective that will allow objective and meaningful comparisons between home health agencies on domains that are important to consumers.
- Public reporting of survey results will create incentives for home health agencies to improve their quality of care.
- Public reporting will serve to enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.
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